1. Return and Exchange Timeline
We offer a 15-day return and exchange policy from the date of product delivery.
2. Conditions for Return or Exchange
Returns/exchanges are only accepted if:
- The item is unused and unwashed
- Original tags and packaging are intact
- A valid reason for return is shared (wrong size, defective, etc.)
3. Non-Returnable Items
The following items are not eligible for return:
- Innerwear and hygiene-sensitive products
- Items marked “Final Sale” or “Non-Returnable”
4. How to Initiate Return or Exchange
Please email us at info@unikidz.in with your:
- Order ID
- Reason for return
- Product image (if defective or incorrect)
Once approved, we will arrange a pickup or guide you through the process.
5. Refunds
Once the product passes quality check, a refund will be issued via the original payment method within 7 – 10 business days.
6. Legal Terms
This policy is governed by Indian law and any disputes shall fall under the exclusive jurisdiction of the courts at New Delhi.